Refund policy

Refund & Cancellation Policy.

Effective Date: 7/9/26

1. Digital Product Sales
All purchases on Brooks of Peace are for digital music therapy tracks delivered electronically.

Once a track has been purchased and downloaded, the sale is considered final.

2. No Refunds
Due to the nature of digital products, we do not offer refunds, exchanges, or cancellations after purchase.

Exceptions may apply only if:

The track was not delivered due to a technical error on our part.

The file is corrupted or unusable, and a replacement cannot be provided.

3. Technical Issues
If you experience problems with downloading or accessing your purchased track, please contact us within 7 days of purchase.

We will make reasonable efforts to resolve the issue, including re-sending the file or providing alternative access.

4. Unauthorized Transactions
If you believe your account or payment method was used without authorization, please notify us immediately.

We may investigate and, at our discretion, issue a refund if fraud is confirmed.

5. Customer Responsibility
It is your responsibility to ensure compatibility of your device and software with our digital files before purchase.

We are not liable for issues arising from unsupported devices or applications.

6. Contact Information
For refund or cancellation inquiries, please contact:
Email: masta.h.productionz@gmail.com